Terms & Conditions

Last Updated: September 2, 2026

Welcome to Lumixora. These Terms & Conditions govern your use of our website and the purchase and use of our digital products. By accessing our website or purchasing any product from us, you agree to be bound by these Terms & Conditions.

Please read them carefully before making a purchase.

1. About Lumixora

Lumixora is an online digital products store that provides downloadable digital products, including but not limited to Canva templates, Photoshop templates, design resources, graphics, digital bundles, educational resources, and other digital content.

Throughout these Terms, “Lumixora”, “we”, “us”, and “our” refer to Lumixora, while “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Digital Products

All products sold through Lumixora are digital products unless explicitly stated otherwise.

Digital products may include:

  • Canva templates
  • Photoshop templates
  • Graphics and design resources
  • Social media templates
  • Digital bundles
  • E-books and guides
  • Other downloadable digital resources

Because our products are digital, no physical product will be shipped to you.

3. Product Delivery

After successful payment, you may receive access to your purchased digital product through:

  • A download link
  • Email delivery
  • A product access page
  • Canva/template links
  • Another digital delivery method specified on the product page

Please make sure that the email address and other information provided during checkout are accurate.

If you do not receive your product after completing payment, please contact us through our official support channel.

4. Payments

All prices displayed on our website are shown in Indian Rupees (₹), unless otherwise stated.

We reserve the right to:

  • Change product prices at any time
  • Modify discounts or promotional offers
  • End promotional pricing without prior notice
  • Correct pricing or product information errors

The price applicable to your order will generally be the price displayed at the time of purchase.

5. Refund & Cancellation Policy

Due to the nature of digital products, all sales are generally final once the product has been delivered or access has been provided.

We do not normally accept refunds simply because:

  • You changed your mind
  • You purchased the wrong product
  • You no longer need the product
  • You downloaded the product but did not use it
  • You expected a different type of product despite the product description being provided

However, if you experience a genuine technical problem, such as receiving an incorrect or defective digital product, please contact us and we will review the issue and, where appropriate, provide a replacement or another suitable resolution.

Any refund, where applicable, will be handled at our discretion and in accordance with applicable laws.

6. Canva Templates and Third-Party Platforms

Some products may require third-party platforms such as Canva, Adobe Photoshop, or other software/services.

You are responsible for having access to any required third-party platform or software.

Lumixora does not guarantee that third-party platforms will remain available, unchanged, or compatible with our products.

Any trademarks, logos, names, or third-party services mentioned in our products belong to their respective owners.

7. Intellectual Property

All digital products, designs, templates, graphics, written content, branding, website content, and other materials provided by Lumixora are protected by applicable intellectual property laws.

Unless expressly stated otherwise, purchasing a product gives you a limited, non-exclusive, non-transferable license to use the product for your own permitted purposes.

Purchasing a digital product does not transfer ownership or copyright of the original files or designs to you.

8. Prohibited Use

You may not:

  • Resell Lumixora products as your own digital products
  • Redistribute or share download links
  • Upload our products to public websites or file-sharing platforms
  • Give away or distribute our products without permission
  • Claim our designs or templates as your original creations
  • Repackage our products and sell them as part of another bundle
  • Share purchased access with multiple people where such sharing is not permitted
  • Use our products for unlawful purposes
  • Copy, reproduce, or distribute our products beyond the license provided

Unauthorized redistribution or resale may result in termination of access and may lead to legal action where appropriate.

9. Personal Use and Commercial Use

Unless a specific product page states otherwise, you may use purchased templates and resources to create your own personal or business-related designs.

However, you may not sell or distribute the original editable templates, source files, or substantially unchanged digital assets as standalone products or competing template bundles.

If a product includes a specific license, the license stated on that product page will take precedence.

10. Account and Purchase Information

You are responsible for providing accurate information when placing an order.

You are also responsible for maintaining the security of any account, login credentials, download links, or purchase information associated with your account.

You must not intentionally provide false information or attempt to gain unauthorized access to another customer’s account or purchased products.

11. Website Usage

You agree to use the Lumixora website only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website
  • Interfere with website security
  • Introduce malicious software or code
  • Copy or scrape website content without permission
  • Use the website for fraudulent activities
  • Attempt to disrupt or damage our services

We reserve the right to restrict or terminate access to users who violate these Terms.

12. Product Descriptions

We make reasonable efforts to ensure that product descriptions, previews, images, features, and other information are accurate.

However, minor differences may occur between promotional images and the actual digital files.

Please carefully review the product description, included items, compatibility requirements, and previews before purchasing.

13. Availability of Products

We may modify, update, replace, suspend, or discontinue any digital product or part of our website at any time.

We do not guarantee that every product will remain available indefinitely.

Where technically possible, we may provide updates or replacements for products affected by changes to third-party platforms.

14. Disclaimer

Our digital products are provided on an “as available” basis.

While we make reasonable efforts to provide useful and functional digital products, we do not guarantee that:

  • Every product will meet every individual customer’s expectations
  • Third-party software or platforms will always remain compatible
  • The website will always be available without interruption
  • Every product will be completely free of technical issues

You are responsible for ensuring that your device, software, internet connection, and other requirements are suitable for using the purchased product.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Lumixora shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or digital products.

Our liability, where legally applicable, will generally be limited to the amount you paid for the relevant product.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

16. Third-  Party Links and Services

Our website or products may contain links to third-party websites, platforms, or services.

We are not responsible for the content, availability, privacy practices, security, or policies of third-party websites.

Your use of third-party services is subject to their own terms and policies.

17. Privacy

Your use of our website may also be subject to our Privacy Policy, which explains how we collect, use, and protect your information.

By using our website, you acknowledge that you should review our Privacy Policy before providing personal information.

18. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated Terms are published on this page.

Your continued use of our website after changes are posted means that you accept the updated Terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.


By purchasing a product from Lumixora, you confirm that you have read, understood, and agreed to these Terms & Conditions.