Last Updated: September 2, 2026
At Lumixora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our digital products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
When you visit or use our website, we may collect certain information, including:
Depending on how you interact with Lumixora, we may collect:
Full name
Email address
Phone number
Billing information
Payment-related information
Address, where required for billing or legal purposes
Information provided when contacting customer support
When you purchase a digital product, we may collect information related to your order, such as:
Product purchased
Order number
Purchase date
Amount paid
Payment status
Email address used for delivery
When you access our website, certain information may be automatically collected, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location information
Date and time of website visits
We may use the information we collect to:
Process and fulfill your orders
Deliver purchased digital products
Send download links or product access information
Provide customer support
Respond to questions and requests
Maintain and improve our website
Improve our products and services
Prevent fraud and unauthorized transactions
Maintain website security
Process payments
Send important order-related communications
Send promotional or marketing communications where permitted by law and where you have provided appropriate consent
Comply with applicable legal and regulatory requirements
Payments made through our website may be processed by third-party payment providers.
Lumixora generally does not store your complete debit card, credit card, UPI, or banking credentials on our own servers.
Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.
Lumixora may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember user preferences
Understand how visitors use our website
Improve website performance
Analyze traffic
Maintain security
Support marketing and advertising activities, where applicable
You can usually manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
We may use third-party services to operate and improve our business, including services for:
Payment processing
Website hosting
Analytics
Email delivery
Customer support
Marketing and advertising
Digital product delivery
These third-party providers may process information according to their own privacy policies.
We encourage you to review the privacy policies of third-party services that you use through our website.
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including payment processors, hosting providers, email services, analytics providers, and other technology partners.
We may also disclose information when reasonably necessary to:
Comply with applicable laws or legal processes
Respond to lawful requests from authorities
Protect our rights or property
Prevent fraud or abuse
Protect the security of our website, customers, or services
Enforce our Terms & Conditions
If you provide your contact information and consent to receive marketing communications, we may send you information about:
New products
Special offers
Discounts
Promotions
Updates from Lumixora
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.
Order confirmations, payment notifications, product delivery messages, and other essential service communications may still be sent when necessary to complete or manage your purchase.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Therefore, while we work to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing our services
Maintaining purchase and transaction records
Providing customer support
Preventing fraud
Resolving disputes
Meeting legal, accounting, and regulatory obligations
When information is no longer required, we may delete or anonymize it where reasonably possible.
Our website is not intended to knowingly collect personal information from children who are below the minimum age required under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.
Depending on applicable law, you may have rights regarding your personal information, which may include the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your personal data is processed
Object to or restrict certain processing activities where applicable
Opt out of promotional communications
To exercise an applicable privacy right, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
Our website may contain links to third-party websites, platforms, or services.
If you click on a third-party link, you will be directed to a website that we do not control.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of every third-party website you visit.
Some of our service providers may process or store information on servers located outside India.
Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
The updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.